Privacy Policy

1. Personal Information We Collect

We may collect personal information when you:

• visit HomeMapr.com;
• create an account;
• upload a property listing;
• submit an enquiry;
• contact an agent, seller, landlord, developer, or partner;
• subscribe to alerts or newsletters;
• make payment;
• complete forms;
• communicate with us;
• interact with our advertising or social media campaigns.

2. How We Use Your Information

We use your personal information to:

• provide and improve our services;
• process your property listings and enquiries;
• facilitate communication between buyers, sellers, landlords, tenants, and agents;
• send you property alerts, newsletters, or marketing communications (where you have opted in);
• process payments and verify transactions;
• comply with our legal obligations under POPIA and other applicable law;
• detect, prevent, and investigate fraud or misuse of our platform;
• analyse usage patterns to enhance user experience.

3. Sharing Your Information

HomeMapr does not sell your personal information. We may share your information only in the following circumstances:

• with agents, sellers, or landlords when you submit an enquiry about a listed property;
• with trusted third-party service providers (e.g. payment processors, email providers, hosting services) who are bound by confidentiality obligations;
• with our advertising partners whose logos appear on our platform, only to the extent you interact with their content;
• where required by law, court order, or regulatory authority;
• in the event of a business merger, acquisition, or sale of assets, subject to standard confidentiality protections.

4. Cookies and Tracking Technologies

HomeMapr uses cookies and similar technologies to enhance your experience, remember your preferences, and analyse site traffic. By using our site, you consent to our use of cookies in accordance with our Cookie Policy.

You may disable cookies in your browser settings; however, some features of HomeMapr may not function correctly without them.

5. Data Security

We implement reasonable technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission (HTTPS), access controls, and secure server infrastructure.

No method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we delete or anonymise it in a secure manner.

If you close your HomeMapr account, we may retain certain information as required by law or for legitimate business purposes (e.g. fraud prevention records).

7. Your Rights Under POPIA

As a data subject under POPIA, you have the right to:

• be notified that your personal information is being collected and used;
• access the personal information we hold about you;
• request correction of inaccurate, irrelevant, or outdated information;
• request deletion of your personal information, subject to applicable legal requirements;
• object to the processing of your personal information;
• lodge a complaint with the Information Regulator of South Africa.

8. Third-Party Links

HomeMapr may contain links to third-party websites (e.g. agency websites, payment portals, social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

9. Children's Privacy

HomeMapr is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Continued use of HomeMapr after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our Information Officer: